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About Burlington Coat Factory

Number of Employees: 28,000+

Headquarters: 1830 Rte. 130 N. Burlington, NJ 08016

Burlington Coat Factory is a department store chain that sells clothing, shoes, housewares, furniture and baby items. With more than 450 stores in 45 states, Burlington Coat Factory has come a long way since its inception in 1924 as a wholesaler of women's outerwear. Started by Monroe and Henrietta Milstein, the first store was literally housed in an old warehouse in Burlington, New Jersey. Having already been a women?s outerwear wholesaler in New York City, Milstein had years of experience in clothing women. Soon, the company expanded its offerings to include services, like baby registries and tailor shops, luxury linens, specialty merchandise and home d'cor.

What to Expect When Interviewing

The majority of applicants that interview for a position at Burlington Coat Factory report a positive interview experience. Potential employees can expect a fairly straightforward interview process consisting of a face-to-face interview with a store manager in which standard interview questions are posed. An example might include a question such as, "What does customer service mean to you?" Management positions may be required to take a personality test, be asked to submit to a drug test and participate in a group interview. Potential employees can apply online or in person, and phone interviews are sometimes conducted.

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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.

Overnight Replenishment Associate

Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.

Loss Prevention Associate

Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.